S.O.N. pioneered the virtual I.T. Department for small business. By using technology to monitor technology, and staffing our datacenter 24x7 with real people, we are able monitor and manage multiple clients at the same time. This is a cost effective, and work efficient, model that allows us to spread the cost of your I.T. support team across our client base.
Virtual I.T. support allows us to deliver full-time experienced system and network support to our clients for only $15.00 per day. Think of it as a high-tech Co-Op. You use what you need, when you need it, and pay only a portion of the total cost. This model mirrors the way major corporations have cut I.T. costs for the past decade.
There are no hidden costs. Just your monthly fee and a one-time setup charge. The setup fee includes all necessary hardware and software plus on-site installation. During setup, we assure that all existing legacy problems are fixed and that all systems function flawlessly. Then our Network Operations Center (NOC) takes over begins monitoring all your systems 24x7x365. If there's ever a problem we fix it and notify you what we've done.
There are no long term contracts. Our customer service and technology skills keep our clients with us. If you're unhappy for any reason that we can impact we will do everything possible to make you happy. If you ever want to leave us, for any reason, there's nothing that will hold you back. Seven years with a 100% client retention rate gives us
confidence to offer this no obligation deal to buyers.
Finally, we are USA based and staffed. You will never have a problem due to language or time zones.