Are you happy?
Support costs too high?
Hurting your business?
Ready for a change?
OUR CUSTOMERS SAY
"We can now spend our time doing the things that we need to do to run our own business. I would recommend SON, to any company that wants to focus on their business rather than their network."
Robert W. Fish, President
Responsive Data Systems
Is S.O.N. a good fit for you?
Are you happy with your I.T. support?
Many small businesses face the dilemma of using technology as a competetive weapon but being unable to find the resources to help them leverage it. They struggle with the concept of full-time tech employees who could help but wouldn’t be fully utilized. They struggle with the cost of hourly consultants who often don’t have breadth or knowledge, nor the commitment to the business’ success owners like to see. “Do It Yourself” (DIY) is an approach that exhausts itself quickly as the business grows and becomes more complex. “DIY” owners often kick themselves later for going cheap up-front and paying for that decision later.
Are your support costs too high?
National average cost for hourly technology consultants is $125 per. Average annual cost for a senior full-time System & Network Administrator is $90K plus benefits. A $150K per year executive costs ~$100 per hour when working on “DIY” technology problems. These are just your hourly costs. To calculate your total cost the hourly cost must be added to your “opportunity cost” of lost business due to system problems and time away from clients. Bottom line is, if you’re not employing a team of technology experts for $15.00 per day, your costs are too high.
Is poor support hurting your business?
Data should be at your fingertips when you need it. Period. If it’s not someone suffers…usually the customer and therefore the business owner. If you find yourself constantly having to go outside of process to meet customer needs (inventory data, order status, shipping information) then you need to talk to us. A properly designed infrastructure assures that everyone in your organization will be equipped to meet your customer’s needs and help you grow your business.
Are you ready for a change?
If you’re fed up with competing for consultant’s time, if your sick of people who can’t deliver, if you feel like you are being billed unfairly for services not rendered, if you can’t afford a full-time tech support staff, or if you want to know EXACTLY what your tech support cost will be for the next fiscal year please call us. We can help.
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